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Alexander Apartments

Updated 2026-07-21 · 1,593 reviewed · 79 listed · Scored from 243 Google reviews · How we rank ›

3.8(243) 65 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise ApartmentsStudent ApartmentsAffordable & Income-Based ApartmentsPet-Friendly Apartments
Alexander Apartments
Services
Luxury & High-Rise Apartments, Student Apartments, Affordable & Income-Based Apartments
Reviews
243

What We Found

Leasing staff Leslie and Maegan consistently earn five-star praise for warmth and responsiveness; maintenance typically responds within a day or two. However, residents report billing glitches (unauthorized charges, refund fees), worn finishes (chipped tubs within weeks), inadequate parking with aggressive towing, and neglected common areas littered with trash and pet waste, despite front-office friendliness.

Praised for
  • responsive leasing staff, especially Leslie and Maegan
  • prompt maintenance response
  • clean units and grounds at move-in
  • resort amenities (pool, basketball court, dog park)
  • friendly community atmosphere
Watch-outs
  • inadequate parking and parking app fees
  • billing errors and hidden transfer fees
  • poor maintenance of common areas (trash, pet waste)
  • unaddressed mold and AC issues
  • chipped repainted bathtubs
  • slow appliance repairs
friendly-staffresponsive-managementmaintenance-delaysclean-facilitiesoutdated-unitshidden-feespackage-theft
Best for: families or young professionals drawn to amenities and staff accessibility, not budget-conscious renters.
Think twice if: you rely on stable billing, need more than one parking space, or have mold allergies; common areas and unit finishes show wear.

What this Community Does Well

  • personable, attentive leasing team
  • quick maintenance response times
  • full suite of amenities (pool, basketball court, dog park)
  • pet-friendly with dedicated dog park

What to Know Before Signing a Lease

  • Leslie and Maegan (leasing and assistant management) named frequently for customer service
  • maintenance response: typically one to two days
  • resort-style pool, indoor basketball court, dog park listed as amenities
  • bathtubs repainted on move-in chipped within two weeks
  • mold reported in AC leaks and window sills, unresolved in at least one case
  • parking limited to one spot per unit with tow-truck enforcement
  • package theft from mailroom reported with no management intervention
  • billing error: unauthorized $1,700.12 charge plus $50 refund transfer fee

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
marketed as luxury, but chipped bathtubs, mold, and parking app fees contradict premium positioning.
Pet-Friendly Apartments
dedicated dog park and pet-friendly units praised; residents mention lack of common-area cleanliness and pet waste issues.
Student Apartments
basketball court and community vibe appeal to younger residents; billing errors and maintenance gaps are frustrations.
Affordable & Income-Based Apartments
rent described as high; unauthorized charges and refund fees add to cost burden.

How This Community Compares

  • Rated 3.8 against a 4.17 average across the 58 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How We Score Communities

How We Score
Star rating 22
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Ratings by Category

5
148
4
21
3
7
2
6
1
61

Common Questions About This Community

How quickly do maintenance teams respond?
Residents report response within one to two days for most issues.
What parking comes with my unit?
One parking space per apartment; additional parking requires paid app; towing is enforced.
Are there pet amenities?
Yes, a dedicated dog park and pet-friendly housing are available.

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4.8(20)✓ Google-verified

1 Riva Row delivers luxury waterfront living backed by staff who treat each resident as a priority. Leasing agents Brooke, Kayla, and Taylor earn repeated praise for patience and follow-up; concierges John and AJ handle move-in with warmth. New construction means occasional defects and repair visits, but maintenance supervisor Felipe responds fast. The property shines with Bosch appliances, fourth-floor pool with waterway views, wine tastings, and a fitness studio. Those seeking attentive service and high finishes will find it here; early movers should expect a few weeks of installation fixes.

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WaterWall Place Luxury Apartments
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WaterWall Place Luxury Apartments

4.2(234)✓ Google-verified

A building that photographs well and leaves strong first impressions, but residents report years of unresolved mechanical failures, particularly air conditioning that management resists acknowledging. Staff turnover and communication gaps leave complaints unanswered for weeks, while security breaches and unmaintained amenities undermine the luxury positioning. Individual staff members like Mohammad, Thomas, Freddy, and select leasing agents do stand out, yet their efforts cannot offset systemic maintenance and management failures that persist across residents' tenancies. The 4.2-star average masks a stark divide: four in five reviews are five-star (often from tours), yet one in five are one-star from current and former residents documenting specific, recurring problems. A $3,000-plus-per-month rent and mandatory $75 amenity fees do not align with broken grills, defunct fireplaces, malfunctioning garage gates, thin walls, pet odors, and AC units that fail in summer heat.

Luxury & High-Rise Apartments
Cambridge Oaks Apartments
64

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3.8(308)✓ Google-verifiedPublishes prices

Reviewers split sharply: some praise staff like Devin, Luke, and Ezrah for quick responses and genuine care, especially in emergencies. Others report moving into units needing immediate repairs-moldy fixtures, missing doors, bugs-and enduring months of unresolved leaks, roaches, broken gates, and internet outages. The complex's location near University of Houston appeals to students, but most complaints center on paying $1,200-plus monthly for deteriorating apartments, inadequate maintenance follow-through, and security gaps that undermine the gated-community claim. Quality of life depends heavily on which staff member assists you and your luck with initial unit condition. Prospective residents report needing to document everything on move-in and being prepared to escalate disputes, suggesting management prioritizes rent collection over proactive upkeep.

Student Apartments

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Last updated 2026-07-21