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Mason Park Apartments

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 415 Google reviews · How we rank ›

4.2(415) 75 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise ApartmentsStudent ApartmentsTownhome & Garden-Style ApartmentsAffordable & Income-Based ApartmentsPet-Friendly Apartments
Mason Park Apartments
Services
Luxury & High-Rise Apartments, Student Apartments, Townhome & Garden-Style Apartments
Reviews
415

What We Found

Staff members Taylor, Adolfo, and Calvin earn consistent praise for professional, patient service and quick maintenance response. The leasing and maintenance teams handle questions thoroughly and residents describe a clean, inviting complex.

One reviewer found the property dirty, loud, and overpriced with broken amenities, but this stands apart from the overwhelming majority. Most residents highlight the genuine warmth of staff and maintenance quality as reasons to choose or stay at Mason Park.

Praised for
  • friendly and professional staff
  • maintenance team responsiveness
  • clean facilities
  • welcoming atmosphere
Watch-outs
  • dirty conditions
  • noise issues
  • broken amenities
  • overpriced for quality
friendly-staffresponsive-managementclean-facilitieswell-maintained-groundsoverpriced
Best for: Residents valuing responsive maintenance and attentive leasing staff in a pet-friendly community.
Think twice if: Those on a tight budget may want to compare rates; one review cited high prices relative to condition.

What this Community Does Well

  • experienced maintenance staff (Adolfo, Calvin)
  • professional leasing team (Taylor)
  • clean, inviting common areas
  • pool and spa amenities

What to Know Before Signing a Lease

  • Adolfo (maintenance) praised in 9 reviews for professionalism, punctuality, and attitude
  • Taylor (leasing agent) noted for helpfulness and professionalism
  • Calvin Harris (resident-facing staff) credited for 3-year tenure and patience with families
  • Pool and Spa amenities mentioned
  • Bark Park (pet area) available

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Bark Park mentioned on website; one long-term resident endorses the community for families.
Luxury & High-Rise Apartments
Praised for clean, well-maintained spaces and professional amenities.
Student Apartments
Business Center and Cyber Cafe on-site support student needs.
Affordable & Income-Based Apartments
One reviewer contested value-for-money; pricing not verified from reviews.
Townhome & Garden-Style Apartments
One-to-three-bedroom layouts with balconies or patios support varied household sizes.

How This Community Compares

  • Rated 4.2 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How We Score Communities

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Ratings by Category

5
307
4
21
3
3
2
13
1
71

Common Questions About This Community

Does Mason Park have pet facilities?
Yes, the community includes a Bark Park for pet owners.
What work and study spaces are available?
The complex offers a Business Center and Cyber Cafe for residents.
Who should I contact if I need maintenance?
Maintenance staff including Adolfo and Calvin are available and respond promptly to requests.

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Staff members like Khaled, Devin, and John stand out for going above and beyond during tours and emergencies, earning loyalty from residents who appreciate the on-campus location. However, the complex suffers from widespread maintenance failures: roaches appear in every unit, ceilings leak, Wi-Fi drops for weeks, fire alarms malfunction for months, and gated entrances remain broken. Reviewers consistently describe outdated interiors, peeling paint, and poor upkeep relative to rents of $600-$1,400 monthly, making value a persistent complaint. The tension between positive staff experiences and poor building conditions defines Cambridge Oaks. Residents acknowledge management handles move-out disputes fairly when documented, yet maintenance response varies wildly from proactive to weeks-long delays. Student renters feel overcharged for substandard housing and warn others away, though first impressions at the leasing office often feel smooth.

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Last updated 2026-08-23