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Evergreen at Sterling Ridge Apartments

Updated 2026-07-21 · 1,593 reviewed · 79 listed · Scored from 298 Google reviews · How we rank ›

3.9(298) 72 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise ApartmentsStudent ApartmentsAffordable & Income-Based ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Apartments
Evergreen at Sterling Ridge Apartments
Services
Luxury & High-Rise Apartments, Student Apartments, Affordable & Income-Based Apartments
Reviews
298

What We Found

Evergreen at Sterling Ridge Apartments holds a 3.9 rating across 298 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

Recent shift: 3.9-star rating with 63% five-star and 23% one-star reviews shows a sharp divide; recent months include both strong leasing praise (Madison Fox, Andrea Albi coordination) and one critical application-stage complaint, suggesting communication consistency may have fluctuated.

Praised for
  • responsive maintenance and staff
  • friendly and communicative leasing team
  • well-maintained grounds and property
  • community amenities (pool, gym, coffee station)
Watch-outs
  • inconsistent communication and unreturned calls during application
  • changing terms and broken promises to applicants
responsive-managementfriendly-staffwell-maintained-groundsgood-value
Best for: families seeking pet-friendly townhome living with responsive maintenance and active community amenities
Think twice if: applicants concerned about communication reliability during the leasing process should clarify expectations upfront

What this Community Does Well

  • named staff consistently praised for responsiveness (Madison Fox, Andres Juarez, Andrea Albi)
  • maintenance team visible and quick to resolve requests
  • complimentary coffee and hot cocoa daily

What to Know Before Signing a Lease

  • Maintenance Supervisor Andres Juarez noted for quick and thorough work across multiple reviews
  • Leasing agents Madison Fox and Andrea Albi praised for constant communication and transparency during application
  • Staff member Renee also mentioned for helpfulness
  • Daily complimentary premium coffee and hot cocoa available to residents
  • Maintenance crew visible daily working on grounds

How Residents Rate Management, Maintainance & More

Townhome & Garden-Style Apartments
Property is clean and well-maintained daily; grounds crew visible and responsive to maintenance requests.
Pet-Friendly Apartments
Community amenities and open grounds appeal to families; no complaints about pet policies.

How This Community Compares

  • Rated 3.9 against a 4.17 average across the 58 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How We Score Communities

How We Score
Star rating 28
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Ratings by Category

5
189
4
29
3
11
2
10
1
59

Common Questions About This Community

What amenities does the property offer?
Swimming pool, multi-purpose gym, and complimentary premium coffee and hot cocoa every morning for residents.
How responsive is the maintenance team?
Maintenance crews are visible working daily and respond quickly to service requests, with supervisor Andres Juarez highlighted for thorough and efficient work.

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Last updated 2026-07-21