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Ashford St. Cloud Apartments

Updated 2026-07-21 · 1,593 reviewed · 79 listed · Scored from 551 Google reviews · How we rank ›

4.4(551) 75 composite score See reviews on Google ✓ Google-verified
Affordable & Income-Based Apartments
Ashford St. Cloud Apartments
Service
Affordable & Income-Based Apartments
Reviews
551

What We Found

Most recent renters praise the leasing team (particularly Carolina and Ana) and maintenance technician Eduardo for friendly, responsive help with applications and repairs. However, multiple reviewers describe persistent rodent infestations, inadequate pest control, and a manager unwilling to address health concerns or tenant complaints.

The property offers 24/7 surveillance and night patrols, but pest problems undermine these protections. A year-long resident reported trucks towed without explanation and elevated parking costs that limit availability after dark.

Praised for
  • Leasing staff responsiveness (Carolina, Ana)
  • Maintenance technician quality (Eduardo)
  • Friendly, helpful service
  • Safe 24/7 monitoring
Watch-outs
  • Severe pest infestation (mice, rats)
  • Poor maintenance response to pest issues
  • Unresponsive, rude management
  • Expensive parking and towing practices
friendly-staffmaintenance-delayspest-issuesunresponsive-officehidden-fees
Best for: Renters seeking affordable units with responsive leasing support and active security presence.
Think twice if: Families and those sensitive to pest issues should investigate pest-control practices thoroughly before signing.

What this Community Does Well

  • Leasing staff responsive and helpful
  • Maintenance technician skilled and friendly
  • 24/7 security presence
  • Units available across multiple bedroom sizes

What to Know Before Signing a Lease

  • Carolina and Ana handle leasing applications; reviewers cite their helpfulness repeatedly
  • Eduardo is the maintenance technician; praised for punctual, quality work
  • 24/7 surveillance and onsite night patrols claimed
  • Truck towing charges reportedly around $400
  • Covered parking spaces require additional fees, limiting availability after 10 PM
  • Mice and rats reported throughout units, including kitchen and food storage areas
  • Manager reportedly unresponsive and dismissive when residents request help

How Residents Rate Management, Maintainance & More

Affordable & Income-Based Apartments
Responsive leasing team and quality maintenance on repairs, but persistent pest infestation and unresponsive management undermine the value proposition for budget-conscious renters.

How This Community Compares

  • Rated 4.4 against a 4.08 average across the 51 affordable & income-based apartments businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How We Score Communities

How We Score
Star rating 59
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings by Category

5
446
4
26
3
5
2
3
1
71

Common Questions About This Community

Is there 24/7 maintenance available?
Yes, the property states it offers 24/7 emergency maintenance and employs a full-time technician (Eduardo) who handles repair requests during business hours.
What security measures are in place?
The property has 24/7 surveillance cameras and onsite night patrols. However, multiple reviewers report persistent rodent infestations despite these measures.
Are there hidden parking costs?
Covered parking spaces require additional fees beyond rent. Standard parking becomes scarce after 10 PM.
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Last updated 2026-07-21